What we can do is as following:
♦ Quick Response:
Reply your inquiry or any questions in 24 working hours.
♦ Full English Service:
Experienced staffs answer all your questions in professional and fluent English
♦ OEM & ODM:
Customized size, length and design are available.
♦ Creative One-Stop Solutions:
Exclusive and unique solution can be provided to our customer by our well-trained and professional engineers.
Good after-sales service, help customer to solve problem about products.Provide remote service.
Professional QA people make strict inspection before shipment.
Q: How long is your delivery time?
A: Generally it is 5-10 days if the goods are in stock. or it is 15-20 days if the goods are not in stock, it is according to quantity.
Q: What is your terms of payment ?
A: Payment<=1000USD, 100% in advance. Payment>=1000USD, 30% T/T in advance ,balance before shippment.
Q:Are you a factory or a trading company?
A:We are a factory focused on rigging hardware over many years. Our main products are shackles,eye bolts and nuts. turnbuckles, wire rope clips, hooks and load binders, make new goods according to customers’ drawing or sample.
Q:How do you control your quality?
A:First,selection of high-quality raw material from good steel factory.
Second,fully produced according to standard process and testing requirement.
Q:Where is your factory located?
A:Our factory is located in Jimo, Qingdao, China.It's near to Qingdao port.You are welcome to visit our factory.
Q:How can I get to your factory?
A: Our factory is near qingdao airport, we can pick you up in airport.
Q:If I will need to stay in your place for few days, is that possible to book the hotel for me?
A: It’s our pleasure, hotel booking service is available.
Q:What's your delivery time for one full container?
A:We need about 30 days to deliver one full container.
Q:Can I get samples?
A:We can supply you samples for free if you just need to test quality. But you need to pay for the express charge.
Q：What is your minimum order quantity, can you send me samples?
A: Our minimum order is 1ton. Samples can be free for you if you just need to test quality. But freight fee collect.
Q: Can the logo be customized as our need, such as put on our logo?
A: Surely our goods can be marked your logo on goods or make goods according to your drawing or sample
Q: How can I get the after-service?
A: We can re-send you new goods if our goods have some problem when you get it.
Q: How can I trust your company?
A: With 10-years-professional production, we can provide you suitable suggestioin and lowest price.
Previous: Usage skills of load binder
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